Privacy policy

Privacy Policy

Doktor Manjari’s Health Care – Online Homeopathy Consultation Platform

Last updated: 21 November 2025

At DoktorManjari.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our online homeopathic consultation services.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Full name
  • Age, gender, and date of birth
  • Contact details (email, mobile number)
  • Address and location information
  • Payment information (processed securely through third-party gateways)

1.2 Medical Information

  • Health history and symptoms
  • Pre-existing conditions
  • Consultation notes and prescriptions
  • Uploaded reports or documents shared with the consultant

1.3 Technical Information

  • IP address
  • Device details
  • Browser type
  • Cookies and usage analytics (for improving user experience)

2. How We Use Your Information

Your information is used strictly for service-related purposes, including:

  • Providing online homeopathy consultations
  • Scheduling and managing appointments
  • Creating and maintaining your user account
  • Generating prescriptions, reports, and follow-up care
  • Processing payments
  • Improving our platform, user experience, and service quality
  • Communicating updates, reminders, or alerts related to your consultation
  • Ensuring compliance with medical and legal obligations

We do not sell or share your information with advertisers or third-party marketers.

3. Sharing Your Information

We may share information only in the following situations:

3.1 With Consultants

Homeopathic doctors on our platform may access your medical details to provide accurate consultation and treatment.

3.2 Third-Party Service Providers

We may share limited information with:

  • Secure payment gateways
  • Hosting and infrastructure providers
  • Analytics tools
  • Customer support tools

These partners are bound by confidentiality obligations and comply with applicable data protection laws.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect the rights, safety, or security of users or the platform.

4. How We Protect Your Data

We implement multiple security measures, including:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Access controls for consultants and staff
  • Regular monitoring and security updates
  • Restricted internal access to personal information

While we follow best practices, no online platform can guarantee 100% security. We continuously work to strengthen our systems and safeguards.

5. Your Rights

You have the right to:

  • Access the information we store about you
  • Update or correct your personal details
  • Request deletion of your data (where legally permissible)
  • Withdraw consent for non-essential communication
  • Request a copy of your medical records

To exercise these rights, please email us at:
📧 health@doktormanjari.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences and login details
  • Analyse website performance and usage
  • Improve service usability and features

You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

7. Data Retention

We retain your information only as long as necessary for:

  • Providing ongoing consultations and follow-ups
  • Legal, regulatory, and medical record-keeping requirements
  • Improving future treatments and user experience

After the required period or upon valid request, data is securely deleted or anonymized, wherever feasible.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before sharing any personal information.

9. Children’s Privacy

DoktorManjari.com does not knowingly collect data from children below 18 years of age without parental or guardian consent. Parents/guardians are responsible for supervising consultations involving minors and for providing accurate information on their behalf.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the platform after such changes will be deemed as acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

📧 health@doktormanjari.com

We are dedicated to ensuring your trust, confidentiality, and overall well-being while using our online homeopathy consultation services.